Please allow 5 working days for blood test results to come back; xrays and scans often take up to 10 days for the result to come back. (Smear tests usually take about 3 to 4 weeks).
Please telephone 01562 881700 between 12:00 – 15:00, when the telephones lines are less busy, to obtain details of your test results (e.g. blood, urine, x-ray), or visit the practice to receive the results in person.
To ensure confidentiality and security, test results will only be given to the patient direct and not to relatives or friends, unless alternative arrangements have been agreed in writing.
We will, of course, make every effort to contact you should your returned result need urgent action. However, it is also your responsibility to find out the result of your test. The doctors check the results before our reception staff are able to give any information to you. Our reception staff will only be able to state that the result is normal or that you will have to see the doctor.
If the doctor needs to speak to your personally, our reception staff will suggest the best possible time to ring, so as to avoid interruptions during the surgeries, which is upsetting for both the doctors and our patients.